Terms of service

Welcome to FIBONACCI!
The terms “we”, “us” and “our” refer to FIBONACCI. We operate this store and website (powered by Shopify), including all related features, tools, products and services (the “Services”).

By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS & ACCOUNT

You must be at least the age of majority in your place of residence to use our Services. You agree to provide accurate, complete, and current account and purchase information, and to maintain the security of your account credentials.

SECTION 2 – PRODUCTS & DESCRIPTIONS

Our products are made on-demand through Printful, which means they are custom-printed and fulfilled once an order is placed.

  • Product descriptions, sizes, and colors are displayed as accurately as possible, but may differ slightly due to device settings or printing variations.

  • Please review size guides carefully before ordering. Returns for incorrect sizing or buyer’s remorse are not accepted.

We reserve the right to modify or discontinue products at any time without notice.

SECTION 3 – ORDERS & CANCELLATIONS

When you place an order, you make an offer to purchase. Your order is not confirmed until we have processed your payment.

Because items are printed on demand, orders cannot be cancelled or changed once production has started. Please double-check your details before checkout.

All purchases are subject to our [Refund Policy LINK].

SECTION 4 – PRICES & BILLING

Prices are displayed in your local currency where available and are subject to change at any time.

  • Taxes, shipping, customs, or import duties may apply depending on your region.

  • You agree to provide current and accurate billing information and authorize us to charge your payment method for all purchases.

SECTION 5 – SHIPPING & DELIVERY

Orders are fulfilled and shipped by Printful from their global facilities. Delivery times are estimates only and may vary depending on destination, customs, or courier delays.

  • We are not liable for delays caused by carriers or customs.

  • Once an order has been handed to the carrier, risk of loss transfers to you.

  • Customers are responsible for any customs fees or import taxes.

SECTION 6 – RETURNS & REFUNDS

Because all items are printed on demand, returns are only accepted if the item is defective, damaged, or incorrect.

  • Claims must be submitted within 30 days of receiving the item.

  • Please inspect your order upon arrival and contact us immediately with photos if there is an issue.

Full details are available in our [Refund Policy LINK].

SECTION 7 – INTELLECTUAL PROPERTY

All trademarks, content, product designs, and artworks on our Services belong to FIBONACCI or our licensors. You may not copy, reproduce, or use them without written permission.

SECTION 8 – OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide access to third-party tools (such as Printful, Shopify, or payment providers) which we do not control. You agree to use such tools at your own risk and subject to their own terms and conditions.

SECTION 9 – RELATIONSHIP WITH SHOPIFY & PRINTFUL

FIBONACCI is powered by Shopify and fulfilled by Printful. However, your purchase is made directly with FIBONACCI. Shopify and Printful are not responsible for your transactions, refunds, or claims.

SECTION 10 – PRIVACY POLICY

Your personal data is processed according to our [Privacy Policy LINK] and Shopify’s Privacy Policy. Certain information is shared with Printful and shipping carriers as necessary to fulfill your order.

SECTION 11 – CUSTOMER CONDUCT

You agree not to use our Services for unlawful, fraudulent, or harmful purposes. We reserve the right to suspend or terminate your account for violations of these Terms.

SECTION 12 – DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” without warranties of any kind. While we take care to ensure quality, we do not guarantee uninterrupted, error-free, or defect-free service.

SECTION 13 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, FIBONACCI will not be liable for indirect, incidental, or consequential damages, including but not limited to delays, lost profits, or issues caused by shipping carriers or customs.

SECTION 14 – GOVERNING LAW

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 15 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Material changes will be communicated via our website. Continued use of our Services constitutes acceptance of the revised Terms.

SECTION 16 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

FIBONACCI
Email: danajaf04@gmail.com
[Insert Business Address]
[Insert Business Registration & VAT Numbers]